How To Say “No”

How to Say “No”

The right “no” spoken at the right time can change the course of history. To give one example, Rosa Park’s refusal to give up her seat was exactly the right moment to help propel the civil rights movement forward. Have you ever said yes to avoid conflict? Have you ever felt too scared or timid to turn down an invitation or request from a boss, colleague, friend or family member? Do you have a hard time saying “no”? We have great reasons to fear saying no. We worry that we’ll miss out on an opportunity. We’re scared of rocking the boat, burning bridges or disappointing someone that we like and respect. We feel guilty. We are worried about damaging our relationships. As hard as it can be to say no, failing to do so can cause us to become over-committed, resentful, feel self-loathing and increase the likelihood of dropping the ball and/or burning out. Here are some things to consider when someone wants your time and how to say “no”: Separate the decision from the relationship - remember that denying the request is not the same as denying the person. Consider that if someone truly cares about your well-being, then…

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Don’t Walk When You Can Run

Don’t Walk When You Can Run

Excerpt below is from my memoirs My Life Encapsulated: The Path to Success As a teen, I always worked. I wanted to make money. So I worked hard. My first job was at  a Thrifti Mart in Bakersfield, CA. I was a cart boy. On the weekends, I collected all the shopping carts from the parking lot and brought them back into the store. I even helped little old ladies out with their groceries. When I was hired, bless that manager forever, he taught me the most valuable lesson with one sentence. “Ken, I never want to see you walking.” Now I would push eight to ten carts at a time and I never walked that whole time I worked for him. I always looked around at the other guys and couldn’t figure out why they were walking. Didn’t he tell them the same thing? But I didn’t criticize them. I just kept going as fast as I could, running if possible, except for when I carried groceries out for the little old ladies. Many of these ladies wanted to tip me a quarter, but I never took it because the manager had also told me not to accept tips.…

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8 Ways To Build Trust As A Leader

8 Ways to Build Trust as a Leader

“Few things can help an individual more than to place responsibility on him, and to let him know that you trust him.” -Booker T. Washington “Trust me.” When was the last time you heard these words? Did you trust the person that said them? Trust must be earned and takes time and effort. However, losing trust can be done by just one action or a few words. Once trust has been lost, it is extremely hard to ever regain. Among all the attributes of the greatest leaders, one stands above the rest - they are highly trusted. One of the biggest mistakes that a leader can make is to assume that others trust him simply by virtue of his/her title. So how do you build trust as a leader?  Be an example In our cynical society, it is easy to not trust anyone until they earn it. Start with trusting your team; assume that they are trustworthy. If you want a strong work ethic in your organization, then you need to model it yourself and trust that your team will work as hard as you. Demonstrate your competence in your role so that they will develop trust that you are…

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